Duty Manager

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LATAM Airlines Group is the leading airline group in Latin America, connecting passengers

to over 140 destinations across 25 countries. We are passionate about delivering safe,

reliable, and exceptional travel experiences. At LATAM, we foster an inclusive and dynamic

work environment where teamwork, innovation, and continuous improvement are at the

heart of everything we do.

About the Role:

We are looking for a proactive and highly motivated Duty Manager to join our team at

Melbourne International Airport. In this key leadership role, you will ensure safety, service

excellence, and operational efficiency across all airport activities. You will act as the main

point of contact with local authorities and partners, and lead our team to deliver a smooth

and outstanding experience to our passengers.

Key Responsibilities:

● Lead and coordinate all actions during operational contingencies, acting as the

primary decision-maker.

● Oversee Passenger Service, Ramp, and Control Centre Operations before and

during shifts to ensure a seamless operation.

● Represent LATAM with airport and local authorities, maintaining strong relationships

and ensuring compliance with all regulations.

● Identify and drive continuous improvement initiatives across airport operations and

processes.

● Ensure operational and administrative contracts related to aircraft and passenger

services are in place and compliant.

About You:

● Education: University degree (preferably in an administrative or related field).

● Experience: At least 3 years’ experience in airport operations, logistics, and

managing relationships with suppliers and authorities. Minimum 1 year in a

supervisory role in passenger services.

● Skills: Strong understanding of process management and continuous improvement.

● Language: Advanced English and Spanish (written and spoken).

● Other: No formal warnings in the last 12 months.

Job Type: Full-time

Pay: $100,000.00 – $142,000.00 per year

Work Location: In person

Application Deadline: 06/08/2025