Duty Manager

Take the Next Step in Your Hospitality Career

The 4-star Maritime Hotel in Bantry is seeking a proactive, people-focused Duty Manager to join our experienced and dynamic management team. This full-time, year-round role is ideal for someone with supervisory experience in hospitality, retail, tourism, or similar, who is ready to step into a more senior and varied operational leadership position.

Whether you’re coming from a hotel, restaurant, bar, retail environment—or even running your own business—we welcome your experience and perspective.

About The Role

As Duty Manager, you will play a key role in the smooth day-to-day running of the hotel. This is a hands-on role supporting all departments and ensuring consistent delivery of excellent service, guest satisfaction, and operational standards.

You’ll work closely with the Front Office, Food & Beverage, Housekeeping, and Events teams, while also being a friendly face for guests seeking information about the hotel, Bantry, or the broader West Cork area.

Full training will be provided to help you excel in this cross-departmental role.

Key Responsibilities

• Oversee all departments while on duty, ensuring standards and service delivery are consistently met
• Monitor and adjust staffing levels in response to business needs
• Ensure meeting rooms and banqueting spaces are prepared and presented to standard
• Proactively engage with guests, offering assistance and local insights to enhance their stay
• Respond professionally to guest feedback, resolving issues where needed
• Complete end-of-shift administration, including:

  • Passover reports

  • Incident logging
  • Fire and security walks

Qualifications & Skills

• Essential: Food & Beverage experience is essential for this role
• Previous experience in a supervisory or management role in hospitality, retail, or tourism
• Preferred: Experience in a food & beverage supervisory or leadership role
• Strong organisational skills and attention to detail
• Friendly, approachable, and naturally guest-focused
• Capable of managing fast-paced situations and slowing down for meaningful guest interactions
• Excellent verbal and written communication skills
• Proficient in standard IT systems and admin processes
• A team player who can also work independently and take initiative

Join a Certified Great Place to Work

At The Maritime Hotel, we are proud to be part of an organisation that values inclusivity, opportunity, and a genuine sense of community. If you're looking to be part of a professional yet warm working environment where your contribution truly matters, we’d love to hear from you.

Apply today and bring your passion, personality, and professionalism to one of West Cork’s most respected hotels.

Required Criteria

• Previous experience in a supervisory or management role in hospitality, retail, or tourism

Desired Criteria

• Experience in a food & beverage supervisory or leadership role

Skills Needed

About The Company

Rooted in the heart of Munster and guided by the third generation of the O’Donoghue family, The Gleneagle Hotel Group is more than a business — it's a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland’s most dynamic hospitality groups, now the largest employer in Munster’s tourism sector, with over 450 passionate team members during peak seasons.

With a portfolio that includes the Gleneagle Hotel & Apartments, Scotts Hotel, The Maritime Hotel in Bantry, and Gleneagle Arena, the group offers far more than jobs — it offers careers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.

Company Culture

Recognised among Ireland’s Best Workplaces in Hospitality and proudly Great Place to Work®-certified, The Gleneagle Hotel Group is a place where talent is nurtured, potential is realised, and careers are built from the inside out. Here, individuals don’t just find a job — they discover a path, with access to training, internal progression, and meaningful development at every stage.

At our core, we believe in the power of teamwork, inclusion, and shared excellence. An incredible 99% of our people say it’s a great place to work — and that pride runs deep. We champion diversity, work-life balance, and equal opportunity, fostering an environment where everyone is empowered to thrive, innovate, and grow — both personally and professionally.

Across hospitality, events, and wellbeing, our teams shape more than experiences — they shape the future of Irish hospitality, together.

Company Benefits

We offer a comprehensive benefits package designed to support job satisfaction, wellbeing, and work-life balance. Perks include:

Onsite Benefits: Free parking, complimentary meals, and tea & coffee while on duty.

Leisure Access: Enjoy our top-tier leisure facilities—including a gym, swimming pool, sauna, squash courts, and pitch & putt.

Staff Discounts: Reduced rates on family leisure memberships, hotel stays, dining, and event tickets for you and your loved ones.

Recognition & Rewards: We celebrate our team through Employee of the Month programs, annual awards, staff parties (including family-friendly events), and a complimentary 2-night stay for long-serving employees.

Wellbeing Support: Access to trained mental health first aiders, plus ongoing wellness and social events to promote balance and connection.

Join a team that values your contribution and invests in your personal and professional wellbeing.

Flexible schedule, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Event tickets, Discount on meals purchased , Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Wellbeing Scheme, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, Staff celebration events

Salary

Not disclosed