E-Commerce Account Co-Ordinator

Job Overview
We are seeking a detail-oriented and proactive E-Commerce Specialist to join our dynamic team. In this role, you will be responsible for managing and optimising our E- Commerce retailers, ensuring an exceptional customer experience while driving sales growth.

Ideal candidate will possess a good eye for detail, strong communication skills, a keen ability to analyse data to inform strategic decisions and have experience working within online retailers.

Duties

• Develop and implement e-commerce strategies to enhance online visibility and sales performance.
• Analyse sales data and website metrics to identify trends, opportunities, and areas for improvement.
• Communicate effectively with cross-functional teams to align marketing initiatives with sales goals.
• Manage product listings, including descriptions, images, and pricing, ensuring accuracy and appeal.
• Communicating new product launches and tailoring quotes
• Collaborate with the marketing team to create compelling promotional campaigns that drive traffic and conversions.
• Regular reporting on KPIs to senior management.

Qualifications

• Proven experience in e-commerce management or a related field.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Strong attention to detail
• Confident use of MS Office Suite, especially Excel
• Experience in Sage 200 would be an advantage but not essential
• Proven ability to develop and maintain a close working relationships with customers
• Experience of working with PIM would also be an advantage, but not essential
• A proactive approach to problem-solving with a focus on continuous improvement.
• Ability to assess and prioritise workload independently
• Strong organisational and time management skills
• Able to clearly and effectively communicate with suppliers, customers & colleagues

If you are passionate about e-commerce and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: £24,000.00-£27,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Financial planning services
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Certificate of Higher Education (preferred)

Experience:

• Account management: 1 year (required)
• sales: 1 year (preferred)

Work Location: In person