E Mail / Chat Executive

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Job Title: Email / Chat Executive
Location: Hyderabad
Shift: Day Shift
Experience: Fresher / 0–1 Year
Qualification: 10th Pass / 12th Pass / Any Graduate

Job Responsibilities:

• Handle customer queries through email and live chat Executive professionally
• Provide accurate information about products/services
• Resolve customer issues and complaints within TAT
• Maintain proper records of customer interactions
• Follow company policies and quality standards
• Coordinate with internal teams when required

Skills Required:

• Good written English communication skills
• Basic computer knowledge (MS Word, Email, Internet)
• Typing speed: 20–30 WPM
• Customer-focused and problem-solving attitude
• Ability to work in rotational shifts

Eligibility:

• Freshers are most welcome
• Candidates with basic email/chat handling knowledge preferred
• Immediate joiners preferred

Salary & Benefits:

• Salary: ₹13,600 – ₹21,500 per month (depending on skills and experience)
• Training will be provided
• Friendly work environment
• Career growth opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,600.00 - ₹21,500.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement
• Paid time off

Work Location: In person