Energy Specialist Seasonal

SNAP is hiring 5 Full-Time Seasonal Energy Specialists to join our Community Action Team and make a meaningful impact by helping local families access essential energy assistance services.

Starting Pay: $18.02–$20.08/hour DOE
Full Salary Range: $18.02–$27.91/hour

As an Energy Specialist, you'll provide compassionate customer service while helping individuals and families navigate energy assistance programs and connect with valuable community resources.

Position Opens: July 27, 2026
️ Application Deadline: August 7, 2026, at 4:00 PM
Anticipated Start Date: September 8, 2026

If you're passionate about serving your community and want to be part of a mission-driven organization, we'd love to hear from you!

SNAP is proud to be an Equal Opportunity and Affirmative Action Employer. Applicants needing accommodation during the hiring process may contact employment@snapwa.org.

Requirements:

Education and Experience

• High school diploma or equivalent
• Two (2) years of customer service, administrative support, clerical, or related experience

Preferred

• Associate degree or higher
• Experience in social services, community action, public assistance, or non-profit programs
• Experience working with low-income or vulnerable populations

Knowledge, Skills, and Abilities

• Ability to provide compassionate, respectful, and professional customer service to diverse and vulnerable populations
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to understand, interpret, and apply program rules, policies, procedures, and grant requirements
• Strong verbal and written communication skills
• Strong organizational, time management, multitasking, and attention-to-detail skills
• Ability to work effectively in fast-paced, high-volume, and high-stress environments with frequent interruptions
• Ability to adapt to changing program requirements, technology, workflows, and funding guidelines
• Ability to work independently and collaboratively within a team environment
• Ability to exercise sound judgment and problem-solving skills
• Ability to communicate effectively with individuals from diverse cultural, educational, and socioeconomic backgrounds
• Proficiency in computer systems and office technology including data entry, Microsoft Office Suite (Word, Excel, Outlook, Teams), SharePoint, Salesforce, email systems, scanners, and other office software
• Ability to review and critique applications and documentation for accuracy and completeness
• Basic mathematical and analytical skills necessary to perform income calculations, grant calculations, and data review functions

Training, Certifications, and Other Requirements

• Successful completion of agency and program-specific training requirements
• Ability to travel locally for outreach, meetings, or training as needed
• Valid driver’s license and proof of insurance may be required for some assignments

Work Environment / Physical Requirements

Work is performed primarily in an office and/or hybrid environment with extensive phone, computer, and in-person client interaction. Position may require travel to outreach locations, community sites, or temporary work locations, including occasional outdoor settings.

The work environment is frequently fast-paced and may involve clients experiencing crisis situations, emotional distress, or urgent utility needs. Frequent interruptions and changing priorities are common.

Physical requirements may include:

• Sitting and standing for extended periods
• Frequent walking throughout office and outreach locations
• Reaching, bending, and carrying files or office materials
• Lifting and moving materials weighing up to 20 pounds
• Repetitive hand and wrist movements associated with computer and office equipment use

Seasonal positions typically operate from late fall through early spring, though some positions may continue year-round depending on program and funding availability.

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.