Enforcement Officer

• Play a pivotal role in Tāmaki Makaurau's groundbreaking waste transformation initiative
• Foster public awareness and responsibility regarding waste disposal practices
• Hybrid role with work/ life balance

He angitūtanga: The opportunity

Auckland Council’s Infrastructure & Environmental Services department has an opportunity within the Waste Customer & Operations team. Join our team as a permanent full time Enforcement Officer and play a pivotal role in upholding Auckland Council's Waste bylaws. Whilst the role is regionwide and requires travel throughout Auckland, it will be based in our CBD office on Albert Street.

As part of our dynamic team, you'll lead proactive and reactive enforcement activities, engaging with communities and stakeholders to increase public awareness and accountability for waste disposal. From educating communities, to responding to complaints, you'll be at the forefront of ensuring compliance with waste management regulations.

Day-to-day you aspects of the role:

• Issue warnings/penalties for breaches of relevant legislation and bylaws
• Investigate breaches/offences relating to Waste Bylaws. Preparing evidential records and case files for prosecution purposes
• Respond directly to customer service requests or information enquiries to curate an end to end experience driven by customer satisfaction
• Internal and external stakeholder relationship management/support

You can find the position description here

He kōrero mōu: About you

The ideal candidate will have a proven track record in similar enforcement roles, coupled with a deep understanding of conflict resolution and adept problem-solving skills.

We will be specifically seeking candidates who meet the following criteria:

• A tertiary qualification in compliance, regulatory, enforcement, or equivalent field, backed by a minimum of 3 years' hands-on operational experience within compliance, regulatory, or enforcement operations in local or government departments.
• Demonstrated commitment to customer satisfaction and a proactive, solution-oriented approach.
• Hold a valid full clean New Zealand driver's license.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.6 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents.

In return for your hard work, you will be rewarded with a competitive salary and be a part of a friendly and collaborative team that is dedicated to our customers. You will receive dedicated training and development to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

If you're passionate about making a positive impact on our environment and have a knack for effective enforcement, we want to hear from you. Apply now to join us in creating a cleaner, greener Auckland for all.

Tono Mai: Apply Now!
Applications close: Tuesday 4th February 2025

#workingforAuckland #EnforcementOfficer #permanentfulltime #contractsandcompliance

Our employer Kiwisaver contribution is additional to base salary offered

This role is deemed a safety-sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.