Engineer, Field Technical Service

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

• Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Summary:

Responsible for providing technical direction and support to customers on operation and maintenance of company products. Serve as customer contact on technical and service-related problems. Demonstrate uses and advantages of products. Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up.

Essential Duties and Responsibilities:

• Perform preventive maintenance of critical medical devices on a regular basis.
• Responsible for repair, install, upgrade, maintain and decontaminate medical devices distributed by Baxter.
• Ensure all activities are performed following the available instructions and information, within the quality system framework. (SOPs)
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques.
• Report all relevant service activity, to ensure updated and accurate service data in the service system.
• Plan and organize day-to-day activities on the field.
• Responsible for controlling own car stock.
• Responsible to control own ESD.
• Attending required training and meetings.
• Provide customer telephone support.
• Responsible for the PEST control program in TS satellite location Helsinki.

Qualifications:

• Ability to use a wide variety of tools and test instruments
• Good written and verbal communication skills, both Finnish and English
• Basic computer skills in Word, Outlook, Excel
• Proven troubleshooting skills

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.