(Entry-Level) Customer Support Associate

Are you looking for a career that grows with you? We’re hiring an Entry-Level Customer Support Associate to join our supportive and family-oriented team. Experience is not required—just bring your passion to learn!

Key Responsibilities:

• Handle incoming customer inquiries with professionalism.
• Offer solutions and resolve issues promptly.
• Document customer interactions in our database.
• Provide product guidance to customers.
• Contribute ideas to improve customer satisfaction.
• Support team projects and administrative tasks.

Requirements:

• Singapore-accredited diploma (any field).
• Enthusiasm to learn and develop new skills.
• Good written and verbal communication.
• Proactive and solution-oriented mindset.
• Team player with a customer-first attitude.
• Prior customer service experience is welcome but not essential.

What You’ll Gain:

• Mentorship from industry experts.
• A family-like work culture.
• Opportunities for growth and leadership roles.

Job Types: Full-time, Permanent, Fresh graduate

Pay: $3,500.00 - $5,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Attendance bonus
• Performance bonus

Work Location: In person