Eoi - Business Analyst

Grade: 7/8
Salary range: $120,859 - $133,183 + super
Duration: temporary for up to 6 months with possibility of extension (15 October 2026 – 25 April 202
Location: Hybrid, with attendance at Haymarket (McKell Building) 2 days a week. This may be subject to change in line with DCS workplace policies.

The Business Analyst will play a key role in managing financial processes and reporting within the Property Management team. You will be responsible for analysing complex information, maintaining budgets, and ensuring compliance with government processes and legislation. This role requires strong stakeholder engagement and the ability to work autonomously while contributing to team objectives.

The role sits within the Property Management team, which manages the ongoing lifecycle of PSN sites, including all income and expenses related to colocation and site facilities. You’ll join a supportive, fast-paced team committed to operational excellence and delivering value for the community.

We are an inclusive employer that values flexibility and diversity. We welcome applications from all backgrounds and are committed to building a workplace that reflects the community we serve.

For more information on the role and its accountabilities,

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

We welcome applications from:

Salary Grade 7/8, with the base salary for this role starting at $116981 base plus superannuation

For enquiries relating to recruitment please contact Fiona Glover via fiona.glover@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 9:59am Wednesday 26th August

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process