Europe Counselors-Malayalam(Thrikkakkara)

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Job Description for Overseas Education Counselor – Europe

Experience: Minimum 2 years of relevant experience

Work Mode: Work from Office Only

Work Location:Thrikkakkara

Job Summary

We are looking for an experienced and student-focused Overseas Education Counselor with strong knowledge of European countries and their education systems. The ideal candidate should have a minimum of 2 years of experience independently handling the complete student journey, from initial enquiry and telecalling to course selection, university applications, admissions, visa documentation, and pre-departure guidance.

The candidate must be confident in communicating with students and parents, recommending suitable courses and universities, and managing student applications end to end.

Key Responsibilities

• Student Telecalling and Counselling: Contact prospective students, handle incoming enquiries, understand their academic backgrounds, and counsel them on overseas education opportunities.
• Country Expertise: Have good working knowledge of European study destinations such as Germany, France, Ireland, Finland, Italy, Latvia, Lithuania, Poland, and other European countries.
• Course and University Suggestions: Assess students’ academic qualifications, career goals, budgets, and preferences to recommend suitable courses, universities, and study destinations.
• End-to-End Student Processing: Independently manage the complete student journey, including counselling, application preparation, university submissions, offer letters, admission confirmation, documentation, and visa application support.
• Application and Documentation: Ensure students submit the required documents accurately and within university deadlines.
• Follow-ups and Student Management: Regularly follow up with prospective and enrolled students, address queries, and keep them informed about application progress.
• University Coordination: Communicate with universities and internal processing teams to ensure smooth and timely application handling.
• Lead Conversion: Convert enquiries into qualified applications and admissions while maintaining professional and ethical counselling practices.
• CRM and Reporting: Maintain accurate student records, update CRM systems, and track enquiries, applications, offers, and enrolments.

Required Qualifications and Skills

• Minimum 2 years of proven experience in overseas education counselling and end-to-end student processing.
• Strong knowledge of European countries, universities, courses, admission requirements, and student visa procedures.
• Proven experience in student telecalling, counselling, course recommendations, and application management.
• Ability to independently manage students from the initial enquiry through admission and visa assistance.
• Excellent communication, interpersonal, convincing, and follow-up skills.
• Good proficiency in English; additional European language skills are an advantage.
• Familiarity with CRM software, MS Office, email, and student application portals.
• Strong organizational skills and the ability to manage multiple student applications simultaneously.

Preferred Candidate Profile

• Candidates currently working with overseas education consultancies or study-abroad agencies.
• Candidates with hands-on experience in European university admissions.
• Candidates with a strong understanding of European education pathways and country-specific admission requirements.

Mandatory Employment Conditions

• Minimum 2 years of relevant industry experience is required.
• The candidate must be comfortable with regular telecalling, counselling, and student follow-ups.
• The role requires 100% work from the office; remote work and work-from-home arrangements are not available.
• Candidates must be capable of independently managing the complete student counselling and admission process.

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Application Question(s):

• Please mention the European countries you have counselled students for and your level of expertise in each.
• Have you handled students from initial counselling through application and admission? Briefly describe your experience.
• How many student enrolments or admissions have you converted in a typical month?

Education:

• Bachelor's (Preferred)

Experience:

• Overseas Counselling: 2 years (Required)

Language:

• English (Preferred)
• Malayalam (Preferred)

Location:

• Thrikkakara, Kochi, Kerala (Required)

Work Location: In person