Events Client Services

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DESIGNATION: Client Servicing Manager –Events

Key Responsibility Areas (KRA) – Manager , Client Servicing (Events)

1. Client Relationship Management

· Understanding client needs and expectations

· Building and maintaining strong client relationships

· Acting as the primary point of contact

2. Event Planning & Coordination

· Gathering event requirements and objectives

· Coordinating with internal teams (production, creative, accounts, logistics, marketing, etc.)

· Creating detailed event plans and timelines

3. Budget Management

· Helping clients allocate budgets effectively

· Providing cost estimates and approvals

· Ensuring cost control without compromising quality

4. Communication & Reporting

· Regular updates and progress reports to clients

· Managing approvals and feedback loops

· Addressing client queries and concerns proactively

5. Vendor & Stakeholder Coordination

· Managing third-party vendors and suppliers

· Ensuring smooth collaboration among all stakeholders

· Handling contract negotiations and agreements

6. Problem-Solving & Crisis Management

· Handling unexpected issues and last-minute changes

· Quick decision-making under pressure

· Ensuring contingency plans are in place

7. Post-Event Analysis & Feedback

· Gathering client feedback for improvements

· Conducting event performance reviews

· Maintaining long-term client engagement for future events

Job Types: Full-time

Salary Package: 3L – 5L per month

Experience: 2-4 years of experience in client servicing in the MICE & Events industry

Working days: Mon-Sat

Required Skills:

• Negotiation and persuasion abilities.
• Excellent presentation skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of the MICE industry, including event planning and logistics, is a plus.
• Flexibility to travel for client meetings and industry events as required.
• Strong communication and interpersonal skills

Qualification: Bachelor degree in Business administration, Marketing, hospitality, tourism, Event Management & Master’s in Business Administration (MBA) or a related field can be an added advantage.

Required Skills: Leadership Skills, Negotiation Skills, Communication Skills, Time Management ,Detail orientation, Flexibility, Excellent Presentation skills,

Additional Perks & Special Employee Benefits

· Monthly Special Benefits for Employees.

· Guaranteed incentives for each file handled every month.

· Recognition & Rewards to encourage productivity.

· The Opportunity to Travel

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Application Question(s):

• Are you a immediate joiner ,If no when will be your date of joing?
• Have you worked under an company that handles corporate events?
• What is your salary expectation in hand per month?

Experience:

• total work: 1 year (Required)

Work Location: In person