Executive Assistant To The Commissioner

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.

The NYC Department of Probation (DOP) is seeking highly organized, proactive, and resourceful Executive Assistants to support the Commissioner of Probation. This role requires exceptional organizational skills, discretion, and the ability to manage a variety of administrative tasks while anticipating the needs of the Commissioner and the Agency. The ideal candidates will thrive in a dynamic environment, be a strong communicator, and excel at managing competing priorities with professionalism and efficiency.

Key Responsibilities:

• Calendar Management:

Oversee and maintain comprehensive calendars, scheduling appointments, meetings, interviews, and events.
Anticipate needs and ensure the Commissioner’s schedule is optimized for efficiency and productivity.

• Administrative Support:

Manage scheduling, office management tasks, and day-to-day operations of the Commissioner’s office.
Prepare and organize meeting materials, ensuring all necessary documents are available in advance.

• Briefing and Communication:

Collect, edit, and prepare briefing materials, talking points, presentations, and correspondence.
Maintain clear and effective communication internally and externally.

• Relationship Development:

Build and maintain professional relationships with internal and external stakeholders to support the Commissioner’s initiatives and objectives.
Leverage these relationships to facilitate collaboration and ensure the office’s priorities are met efficiently.

• Priority Management:

Address a wide range of high-volume and sensitive priorities, questions, and issues from internal staff and external stakeholders.
Accurately determine appropriate follow-up actions, escalating matters to senior management when necessary.

• Complaint Documentation:

Document and facilitate complaints routed to the Commissioner, ensuring timely resolution and communication.

• Strategic Support:

Assist in managing internal and external priorities, ensuring alignment with organizational goals.
Anticipate challenges and implement solutions with minimal supervision.

• Efficiency and Multitasking:

Perform complex tasks independently, meet deadlines, and handle multiple priorities with precision and timeliness.

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