Executive Manager - Therapeutic Services

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Introduction:
The Opportunity

An exceptional leadership opportunity exists for an Executive Manager, Therapeutic Services to lead a diverse portfolio of clinical and therapeutic programs across CatholicCare.

As a key member of the Executive Team, you will provide strategic and operational leadership to multidisciplinary teams, ensuring high-quality, client-centred service delivery, strong financial performance, and compliance across multiple funding streams. You will drive innovation, strengthen partnerships, and grow the reach and impact of services including, but not limited to, The Rosewood Centre, Youth Engagement Services, and GambleAware.

This role is suited to a seasoned leader with strong business acumen, the ability to influence and inspire teams, and a passion for delivering evidence-based therapeutic outcomes within complex service environments.

If you bring the experience, leadership, and vision to shape and grow therapeutic services, we welcome your application.

Benefits of Working With Us

• Directly contribute to improving the lives of many in the community
• Receive an attractive salary with salary packaging available
• Paid parental leave
• Discounted gym membership through Fitness Passport (T&C’s apply)
• Ongoing training and development opportunities
• A great friendly environment of dedicated and passionate co-workers
• Enjoy up to 10% off at top retailers with our mnBenefits program
• Corporate benefits, including EAP, flu shots and more

Description:
POSITION DESCRIPTION

The Executive Manager, Therapeutic Services oversees a portfolio of Therapeutic Services Programs including The Rosewood Centre, Zimmerman Services Healing & Support, Youth Engagement Services (Targeted Earlier Intervention and Catholic Schools Within and Beyond The Gates) and GambleAware
Hunter New England.

This role is responsible for the oversight, operational management and strategic direction of multi-disciplinary teams across the programs including Administrators, Registered Psychologists, Provisional Psychologists, Mental Health Accredited Social Workers, Social Workers and Behaviour Support (NDIS and PSP) Clinicians. This role involves strong leadership skills with the ability to lead and influence individuals to drive operational objectives and KPIs, ensure financial viability and adherence to budget and sound business acumen to grow both the CatholicCare and Rosewood Centre brands across the diocese in accordance with the strategic plan.

The role will be required to actively engage in organisational strategic development through effective networking and community partnerships and will work closely with and be supported by several Team Leaders and Managers to ensure practice and casework across the programs is sound and delivered in line with legislation, meets APRHA standards (where applicable), contractual obligations (where applicable) and in accordance with budget. This position is a member of the CatholicCare Executive Team.

The incumbent commits to always working within Work Health and Safety guidelines and Code of Conduct whilst in the employ of the Catholic Diocese of Maitland-Newcastle.

Skills and Experiences:
EXPERIENCE/CRITERIA

• Extensive experience managing therapeutic and psychology service programs across multiple sites.
• Proven ability to oversee diverse funding streams, meeting all KPIs, reporting, and compliance requirements.
• Strong financial management capability, including budgeting, forecasting, and contributing to business planning.
• Highly skilled in building effective partnerships with government agencies, community organisations, funders, and key stakeholders.
• Demonstrated leadership in guiding and developing clinical teams, managing conflict, and supporting organisational change in line with policy.
• Ability to provide strategic direction using a collaborative, strengths-based leadership approach to drive service quality and sustainable growth.
• Experience leading projects, initiatives, and research, and navigating accreditation and audit processes (e.g., NDIS).
• Strong networking and relationship building skills with referrers, community partners, senior leaders, and internal teams to achieve KPIs and strengthen service delivery.
• Self-motivated, accountable, and able to work autonomously while contributing to a collaborative team environment.
• Willing and able to work flexibly as required

QUALIFICATIONS

• Tertiary Qualifications in a relevant field or extensive demonstrated experience managing a therapeutic service
• Current Driver’s License
• WWCC
• Criminal Record Check
• NDIS Worker Screen ID
• NDIS Worker Orientation Certificate
• Tertiary Qualification in Business, Psychology and/or Social Work (Desirable)
• If qualified as a psychologist or social worker, must hold and maintain current registration with the relevant professional association (i.e AHPRA or AASW) (Desirable)

To Apply

Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:

• Outline your approach to strategic leadership, including how you have driven service growth, innovation, and sustainable outcomes within a complex service environment.
• Explain your leadership style and how you develop, influence, and support high-performing teams, particularly within clinical or therapeutic settings

For any further information about the role, please contact Lisa Craven, Director of CatholicCare - lisa.craven@catholiccare.org.au

Applications close 11.59pm Friday 15th May 2026

Additional Information

The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons. All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation