Executive Record Retrieval Voice

• Job Description: Providing 1 st level support on client projects, including
  • Identification of parties to call/follow-up
  • Voice calls
  • Update notes in case management system
  • Creation of reports as per client’s specifications

Responsibilities: Common Function

• Achieve individual productivity and quality goals
• Participate in training initiatives to develop knowledge
• Integrate procedural changes into daily routine
• Support other team members in meeting service expectations
• Adhere to Company policies and procedures

Qualifications: A graduate from a reputed university (minimum).

6 to 12 months of experience, preferably in call center in a reputed BPO/LPO.

Record Retrieval background preferred