Experienced Bike Mechanic

⭐Calling all Superstar Bike Mechanics ⭐

We are looking for an experienced bike mechanic to join Wheelworx – The biggest and best Bike shops in Ireland.

What you’ll do:

• Serve as the operations lead for your store’s service center, engaging with customers to diagnose issues and recommend bicycle parts
• Be accountable for all decisions relating to workflow, staffing mechanics, and KPI’s
• Manage and control service costs by reviewing daily, weekly, and monthly service reports and addressing all variances

Job Description

As a Wheelworx Mechanic, no one day is the same as the last.

This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them.

We are looking for a skilled technician who will complete more than 30% of the total repairs for the team.

This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority.

The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll bring to the team:

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• You will be familiar with carrying out complex jobs on your own bicycle and/or you may have worked in another Bike Workshop.
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies

What you’ll experience on the job:

• Working on the industry’s most prestigious bikes
• Minimal interaction with customers
• Access to a full complement of the industry’s best tools
• Access to the industry’s best training programmes

Wheelworx Benefits

• Flexible and fun company culture
• Employee discounts on all product
• Deep partner retail discounts

Requirements

Skills And Education/Experience

Essential:-

· Have a Passion for Bicycles of all types

· You will be familiar with carrying out complex jobs on your own bicycle and/or you may have worked in another Bike Workshop.

· You will be familiar with bicycle parts.

· Mechanical, detail-oriented mindset and good with tools

· Professional & customer orientated

· Hard Working

· Enthusiastic

· Receptive to feedback and following shop procedures

· Strives for perfection

· Enjoys working and problem-solving in a team environment

· Good level of English language

· You enjoy taking responsibility

· You may be a past club rider / still currently involved in cycling

· Should be of clean appearance and articulate.

· Have a friendly and engaging personality.

· Customer service orientated and personable.

· Comfortable working with members of the public.

· Should have a confident manner.

· Must be helpful and polite.

· Able to work as part of a sales team..

If you think this is you then get in contact with us!!

This will be a full time position on a 40 hour rotating roster.

Contact Stephen or Chad at Wheelworx Fonthill

Job Types: Full-time, Permanent

Pay: From €13.00 per hour

Expected hours: 40 per week

Benefits:

• Bike to work scheme
• Employee discount

Schedule:

• Weekend availability

Experience:

• Bike Mechanic: 2 years (required)

Work Location: In person

Reference ID: Fonthill Mechanic 25.11.24