Experienced Control Room Operator

Manguard Plus is hiring for a CONTROL ROOM OPERATOR for our busy control room located in Naas, Co. Kildare.

Our Culture - While our service, infrastructure and processes differentiate us from our competitors, what makes us unique is our culture. We are different from our competitors because of what we believe, how we view the business and, as a consequence, how we run our company.

Our culture and values dictate the way we manage our business. Hard work, responsibility and a customer centric ethos are our guiding principles.

These describe the behaviour expected of every Manguard Plus employee in all business activities. We provide a dedicated team of people to deliver a full range of security and support services that project our values.

You can learn more about our culture and values at www.manguardplus.ie

This is an ideal position to advance and grow in the Security Industry.

Description: CONTROL ROOM OPERATOR

Locations: Naas Co. Kildare

Hours: Night shift: 17:30-06:30 / Monday - Sunday

Pay rate: €14.50 basic + €2.50 site allowance per hour.

€12.60 Night allowance.

€1 per hour Sunday allowance.

ESSENTIAL CRITERIA:

• Verifiable 5-year Work History
• Have 2+ years of Security Sector experience - its essential
• Excellent Communication Skills
• Excellent telephone manner
• Excellent admin skills
• Strong IT skills
• Possess Excellent Interpersonal Skills
• PSA Static License - its essential
• ARC experience would be an advantage
• Attention to detail
• The ability to multitask, and work within a team

MAIN ROLES AND RESPONSIBILITY

• To work within the Command Centre in accordance with the shift rotas and provide a high level of quality assured customer service
• Work under the direction of the Control Room Manager or supervisor and in accordance with the policy and procedural practices
• Responsible for the monitoring of remote signalling/CCTV systems using the equipment installed
• Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services
• Performing staff welfare checks
• Tracking and tracing mobile dispatch operations
• Reviewing and editing reports regularly
• The ability to multitask, and work within a team

Qualifications:

Have 2+ years of Security Operations experience

PSA Licence- Static or Monitoring