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Experienced Customer Service Representative
Posted on Nov. 28, 2025
- Dublin, Ireland
- 0 - 0 USD (yearly)
- Full Time
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Job Title: Experienced Customer Service Representative
9 to 5 Monday to Saturday , 5 days a week but must be available to work on Saturdays also Key Responsibilities Handle incoming customer inquiries via phone, email, chat, and/or social channels with professionalism and accuracy. Resolve customer issues efficiently while maintaining a positive, empathetic attitude. Troubleshoot product or service concerns and provide appropriate solutions or alternatives. Document interactions thoroughly in the CRM system. Follow communication and quality standards to ensure consistent service delivery. Collaborate with internal teams to address customer needs and escalate issues when necessary. Proactively identify opportunities to improve customer satisfaction. Stay updated on product knowledge, policies, and company procedures. Qualifications 2–4+ years of experience in customer service or a related role. Strong verbal and written communication skills. Proven ability to manage difficult conversations and de-escalate situations. Excellent problem-solving skills and attention to detail. Ability to multitask in a fast-paced environment. Strong teamwork and collaboration abilities.
Please send us your ocver letter and Cv
Job Type: Full-time
Pay: From €110.00 per day
Experience:
- Customer service : 2 years (required)
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