Experienced Hotel Receptionist

Experienced Hotel Receptionist required for 4* South Dublin Hotel ~ Dun Laoghaire, Co Dublin

We currently have a vacancy for a Receptionist on our Front Desk at the Royal Marine Hotel.

A South Dublin Institution established in 1828: the Royal Marine Hotel is situated in an elevated site set in four acres of beautifully landscaped gardens overlooking Dublin Bay. The 4* star Hotel offers guests a host of services.

Job Duties/Responsibilities

• Checking guests in/out
• Carry out front office administration including answering telephones, emails
• Answer queries from residents, prospective residents and conference guests
• To liaise with other departments e.g. to book dinner
• Ensuring all reservations are crossed checked with correspondence
• Being familiar with various internet hotel booking sites in operation
• Ensuring all guests needs are communicated to the Front Office Team and other hotel team members as necessary
• Taking bookings for individual bedroom reservations (at times when the reservations department is closed)

Experience/Qualifications*

• A friendly positive can-do-attitude
• Hotel Reception Experience
• Must be fluent in English both written and oral
• Must have an excellent telephone manner
• Be committed to delivering exceptional service
• Must be able to work independently and as part of a team
• Flexibility to work early, late and weekends shifts as required
• Excellent interpersonal skills required
• A knowledge of Hotsoft Front Office System or similar is preferred

In return, we also offer excellent employee benefits including:

• Staff Discounts on accommodation in our Sister Properties
• Complementary Health Club and Pool Membership
• Discounted Spa treatments & Products
• Complimentary Golf in Druids Heath
• Bike to work scheme & other commuter plans
• Meals during shifts & Healthy Snacks
• Free parking
• Staff Recognition

IMPORTANT INFORMATION All applicants must be eligible to live and work in Ireland. You will be asked to provide documented evidence of eligibility.