Experienced Receptionist

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#We’re in it together

Hospitality is a team sport and we are looking for the best players to join our team. Quality over quantity at The Grafton Hotel, with the right people in the right positions. We are looking for people that are sound, can use their experience skills, have a laugh and want to be part of something special.

Experienced Receptionist

• Be able to provide a warm friendly welcome
• Personality – people forget what you say & do but they never forget how you make them feel, the front desk by its nature has contact with the most people in the hotel internally & externally, let’s make it a good experience for everyone.
• Ability to read a guest & adapt to their needs, checking in a corporate guest is very different to a leisure guest and our interactions must reflect that.
• Well organised and in tune with what is going on in the hotel.
• Previous Experience is highly desirable.
• Previous Opera Cloud experience is highly advantageous but not essiental.
• Use handover to pass information to colleagues
• Be proactive with arrivals, departures, upselling and making dinner bookings

Job Type: Full-time

Pay: €15.50 per hour

Benefits:

• Bike to work scheme

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Similiar: 2 years (preferred)

Work Location: In person