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Eyecare Advisor/Optometric Tech Part Time
Posted on July 21, 2026
- North Wales, United States of America
- No Salary information.
- Part Time
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Store #: 006274 Pearle Vision
Position:Part-Time
Total Rewards: Benefits/Incentive Information
JOB DESCRIPTION
- Greets customers without delay when they enter the location.
- Promptly answers the telephone in a friendly and courteous manner, taking messages, directing calls appropriately and scheduling patient visits in an efficient manner.
- Determines the reason for the customer's visit; in store explains how to shop at Pearle Vision; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
- Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary.
- Shows patience and courtesy to indecisive or difficult customers and patients.
- Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
- Handles and files all patient records in an organized and efficient manner.
- Places contact lens orders, processes shipments and properly submits invoices for payment.
- Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
- Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
- Shows customers where to pick-up their glasses and sign-in upon return to the store.
- Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
- Informs management of potential safety opportunities (ie. broken tiles, furniture, etc.).
- Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
- Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
- Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection.
- Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
- Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
- Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.
- High School Graduate /GED or equivalent experience
- Strong communicator and listener to customers and associates.
- Strong basic math skills (addition, subtraction, multiplication, division)
- Sales skills
- Knowledge of store merchandise
- Familiarity with cash register, computers and calculators
- Previous experience in customer service, retail or optical
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