Facilities Assistant

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Introduction:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.

As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.

Description:
The purpose of this position is to assist with the delivery of all administration functions associated with the CMS Facilities/Operations management contract for Hope Island Resort. Particularly to maintain buildings and or schemes common areas within an allocated portfolio with the responsibility of managing Body Corporate assets, maintaining and servicing contracts. Facilities Assistants are to work closely with Facilities Manager and clients to schedule repairs and quotations as requested.

About the Role:

• Deal promptly and professionally with phone, email, and any face-to-face meetings and written communications.
• Prepare and assist with reports on financial and management objectives for various Stakeholders, as directed by the Facilities Manager.
• Draft and issue breach correspondence relevant to the Body Corporate by-laws as directed by the Facilities Manager. Attend Committee Meetings to assist in note taking as directed by the Facilities Manager.
• Arrange contractors as directed by the Facilities Manager and ensure all contractors attending onsite are WHS compliant.
• Ensuring all processes and compliance standards are followed.
• Filing and archive management.
• Maintain ongoing communication with contractors and clients and work closely with Strata Management team and Operations team.
• Preparing and filing reports with local Government and regulatory authorities as directed as directed by the Facilities Manager.

About You:

• Strong organisational skills and the ability to multitask effectively.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and decision-making abilities.
• Demonstrated professionalism, discretion, and ethical behavior.

Skills and Experiences:
About You:

• High energy with the ability to juggle competing priorities
• High school diploma or equivalent
• Relevant experience in an administration role
• Strong organizational and time management skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Proficient in Microsoft Office

Why join us?

• Hybrid/Flexible Working options
• Excellent working environment – we are known for our flexible and inclusive working environment.
• On-going education and learning both internally and externally
• Employee Assistance Programs – we look after YOU.
• Salary Sacrifice Novated lease options.
• First Aid & Mental Health First Aid Officers on site to support YOU
• Wellness Leave
• Lucrative employee referral program
• Recognition and reward events
• Annual Flu shots
• Birthday Leave

Applying for this position starts with an online application. Short-listed candidates will be contacted for an initial phone screen followed by a face-to-face interview.

The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.

We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity, or age.

Applicants must be legally entitled to work in Australia.