Family Start Administrator

Join us to connect whānau with wider Plunket services. We’re seeking the support of a Family Start Administrator to join our team in a permanent part time role working 3 days a week (office hours, days of work can be negotiated) and based at our Palmerston North office.

Te Whiwhinga mahi | The opportunity

The early years are a special and often busy time for whānau. To contribute towards our pro-equity journey and ensuring that our tamariki are well cared for, we are looking for an enthusiastic and capable Administrator to join our team. You will work as part of a Regional Administration Team providing administration support to our Family Start and B4 School teams.

In addition to the email and phone based mahi, this position also involves some data entry and database management to ensure both our clients and staff know where they are going, who they are meeting and what to expect. You will also process referrals and paperwork from external providers to then input into our systems, and lead any vehicle based administration tasks such as booking in car services.

You will be working alongside a team of administrators supporting a regional team of Clinical staff in a varied range of administration tasks. Sound data entry and strong customer service skills are essential as these are major components of this role.

The hourly pay rate for this role is between $27.80 - $30.35 per hour, depending on experience

He kōrero mōu | About you

As part of our front-line team, being able to quickly build rapport and gain trust will be the key to your success. While ensuring each interaction with our whānau is a good one, you will also be confident in being able to work at pace and managing multiple priorities. Your strong communication skills, well developed organisational skills and sound working knowledge of Microsoft Office Suite will ensure you support the teams across the Central region with ease.

You will also be/have:

• Experience in accurate data entry
• Experience in delivering exceptional customer service
• A desire to play a key part in our pro-equity journey to ensure our communities thrive.
• A full drivers licence.

Ensuring the success of our pro-equity vision, you will be committed to supporting in reducing health inequities. We expect and encourage all Plunket people to live our values; kia māia – to be courageous, kia Māhaki – to be humble, kia manaaki – to care and kia tūhono – to stand in relationship.

Ngā āhuatanga kei a mātou - What we offer

If you're seeking to work for an organisation that values improving society, join us at Whānau Āwhina Plunket. In line with our values, we believe in caring for our people, to support your wellbeing and ongoing professional growth we offer:

• A generous parental leave scheme to support growing whanau.
• Various wellbeing schemes such as a Wellbeing day: use your one of your sick leave days to proactively protect your well being
• Retail discounts and discounted childcare
• Fitness passport - discounted membership options at local fitness facilities

Me pēhea te tuku tono | How to apply

To view the position description or to apply for this role please refer to www.plunket.org.nz/careers. For further information please contact Keri Smith (Team Leader Family Start) on keri.smith@plunket.org.nz.

Applications close 9th March 2025. Please note, we will process applications as they are received and may close this advert early if we find a suitable candidate.

He huanui oranga mo ngā mokopuna whakatipuranga roto i ngā hapori heke iho,heke iho

Setting the path of wellness in our communities for the early years, for generations to come

Whānau Āwhina Plunket is committed to supporting the health and wellbeing of pēpi, tamariki and their whānau/family. We have committed to adopting a pro-equity approach where we give life to the Treaty principles of tino rangatiratanga, partnership, active protection, equity and options in our mahi/work to ensure healthy tamariki, confident whānau and connected communities. This journey is creating exciting career opportunities - If you would like to contribute to the important mahi we do, nau mai, haere mai.