Family Support Practitioner

• Max term till Jan 2027 (with possible extension) | Part Time – 4 days per week (flexible days)
• Salary: $45.64/hr + Super + NFP Salary Packaging
• Location: Whyalla SA 5600
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your Opportunity

The Whyalla and Port Augusta Family Mental Health Support Service (FMHSS) works with vulnerable children and their families/ carers whose lives are affected by mental health concerns. This program offers age-appropriate early intervention and family mental health support for children aged 0–18 years who are feeling worried, stressed or whose lives are affected by mental health concerns.

The program helps these children to be accepted and participate in their community through early intervention and prevention. This includes family therapy, sand play, DRUMBEAT, counselling and parenting support. It also aims to raise awareness and promote understanding of mental health issues across the community more broadly.

Your Key Responsibilities

• Provide person-centred case management for complex clients and review progression against case plan
• Assist clients while at the service through support intervention and referral to suitable services.
• Work with clients to create holistic and strength-based individualised support plans
• Exercise initiative and judgement in undertaking a range of program
• Undertake administrative tasks including statistics, reports, letters, and plans and data entry

Requirements for Success

• Solid background in Community Services and/or Mental Health
• Tertiary qualifications in Social Work, Community Services, or similar, plus 2–3 years' experience
• Skilled in supporting young people with complex needs and engaging families in therapeutic interventions
• Strong abilities in crisis response, case management, referrals, and advocacy
• Knowledge of Child Protection legislation and child safety frameworks
• Excellent time management and organisational skills
• Strong written and verbal communication
• Must hold an unrestricted, current driver licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au