F&B Service Captain

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Job Title: F&B Service Captain
Location: Pallakk Restaurant, M.C. Road, Mannoor
Job Type: Full-Time

About Pallakk Restaurant
Pallakk Restaurant is a premium dining destination offering South Indian, North Indian, Chinese, and Tandoori cuisines. We focus on delivering an exceptional dining experience built on pride, heritage, and warm hospitality.

Job Summary

We are seeking an experienced and dynamic F&B Service Captain to lead our service team and ensure seamless guest experiences. The ideal candidate must have prior experience in restaurant service operations and possess strong communication skills in both Malayalam and English.

Key Responsibilities

• Supervise and coordinate daily service operations on the floor
• Lead, train, and motivate service staff to maintain high service standards
• Ensure guests receive prompt, courteous, and professional service
• Handle guest feedback and resolve concerns efficiently
• Maintain cleanliness, hygiene, and service quality as per restaurant standards
• Coordinate with kitchen and management for smooth operations
• Monitor table turnover, reservations, and guest flow
• Assist in inventory control and reporting as required

Requirements

• Minimum 2–3 years of experience in a similar role (Service Captain / Senior Steward)
• Strong leadership and team management skills
• Excellent communication skills in Malayalam and English (mandatory)
• Good knowledge of restaurant service standards and guest handling
• Ability to work in a fast-paced environment
• Professional appearance and positive attitude
• Flexibility to work in shifts, weekends, and holidays

Preferred Qualifications

• Diploma/Degree in Hotel Management or related field
• Experience in multi-cuisine restaurants

What We Offer

• Competitive salary based on experience
• Growth opportunities within the organization
• Supportive and professional work environment

Interested candidates can apply directly through Indeed or contact us at +91 6282244170.

Pallakk Restaurant is an equal opportunity employer committed to excellence in hospitality.

Job Types: Full-time, Permanent

Pay: From ₹18,000.00 per month

Benefits:

• Food provided

Work Location: In person