Field Sales Engineer

Work location:

Kansai (Osaka)

1. Function targets

Measured based on target system objectives that currently apply for market-oriented functions.

2.1 Strategic tasks

2.1.1 Strategic position

Implements the agreed strategy in his/her sales area in line with time, cost and quality requirements. He/she develops a solution offering for his/her markets/customers/channels made up of HARTING and non-HARTING products and services, including VAB, that meets customer requirements and provides clear technical and economic added value compared to the competition.

He/she analyses the organisation and decision-making structures for the customer supply chain and produces an internally coordinated development strategy. Based on his/her knowledge of the requirements, he/she develops new sub-solutions, initiates the development of new products and the creation of specific solution concepts.

He/she provides technical support to customers and support in design efforts.

2.1.2 Strategic potential

If he/she possesses specialist knowledge, he/she passes it onto colleagues through training and individual support.

2.2 Operational tasks

2.2.1 Market & application management

Responsible for all HARTING products, solutions and services in the triad as per customers taken over in the sense of "one face to the customer."

Market observation, permanent "market screening" to identify existing/future market potential. He/she uses market, competition and sectoral analyses and local technical expertise for the sales process. Through an appropriate number and quality of customer visits, he/she proactively identifies planned customer developments and can derive corresponding solutions or name competent contact partners.

2.2.2 Sales management

Customer contact management – produces and implements measures to ensure customer loyalty and new customer acquisition.
Acquisition of new customers and launch of new products in line with time, cost and quality requirements as per the strategic goals.
Reporting – production of customer reports and "opportunities". Regular customer visits, timely documentation of number and quality in CRM.
Receipt of quality complaints – professional acceptance and forwarding to the specialist departments.
3. Function level

Reports directly to Regional Sales Manager