Field Service Technician (Rescue Tools)

Service Technician, Rescue Tools

Job Description Summary

The MES, Inc. Rescue Tool Service Technician is responsible for periodic service calls at Fire Departments. They conduct preventative maintenance services, repairs, and hydraulic testing on rescue tools used by emergency personnel. The technician ensures these tools, vital in extrication and rescue operations, are in optimal working condition to support emergency responders during critical situations. This role will service CA, CO, NV, WA, OR, UT, and MT. The idea candidate will reside in the Northern California.

Roles and Responsibilities

Inspect and Test Equipment:

• Regularly inspect hydraulic rescue tools to identify wear, damage, or malfunction.
• Conduct functional tests to ensure they operate correctly.

Maintenance and Repairs:

• Perform routine maintenance tasks such as lubricating, cleaning, and replacing worn or damaged parts.
• Diagnose and repair hydraulic and mechanical issues promptly.

Calibration:

• Calibrate and adjust tools to meet manufacturer specifications and safety standards.

Documentation:

• Maintain detailed records of inspections, maintenance, repairs, and calibrations for each rescue tool.
• Document any safety concerns or issues found during inspections.

Inventory Management:

• Track spare parts and tools inventory to ensure that essential components are readily available for repairs and replacements.

Safety Compliance:

• Ensure that all rescue tools meet safety regulations and standards.
• Make recommendations for upgrades or modifications to enhance safety and efficiency.

Communication:

• Collaborate with emergency services personnel to understand their specific tool needs and provide guidance on tool operation and maintenance.

Required Qualifications

• High school diploma or equivalent.
• Technical training or certification in hydraulic systems and mechanical components is preferred.
• Strong troubleshooting and problem-solving skills.
• Understanding of safety regulations and guidelines related to hydraulic rescue tools.
• Valid driver’s license and clean driving record
• Experienced computer skills
• Willing to travel and stay overnight at hotels for remote or large jobs, as needed.

Desired Characteristics

• Strong technical knowledge and proficiency in equipment maintenance and repair
• Ability to read and interpret technical manuals and schematics
• Excellent problem-solving skills to diagnose issues accurately
• Effective communication and interpersonal skills to interact with clients and team members
• Detail-oriented with a focus on accuracy in documentation and record-keeping
• Time management skills to prioritize tasks and meet deadlines
• Excellent attention to detail and organizational skills
• Ability to work independently

Physical Requirements:

• Physical fitness and the ability to lift heavy equipment up to 50 lbs.
• Stamina to work in various weather conditions and challenging environments.
• Manual dexterity and hand-eye coordination for intricate repairs.

Pay and Benefits:

• Competitive Salary
• Commission opportunity
• 401(k)
• Ten Paid Holidays Annually
• Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Employee rewards and recognition program

About Us

Established in 2001, Municipal Emergency Services, Inc. (MES) is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

Additional Information

MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.

Job Type: Full-time

Pay: $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Fire Service: 3 years (Preferred)
• Mechanical: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• California (Required)

Ability to Relocate:

• California: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road