Financial Centre Administrator

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

**This is a permanent role with the organization offering part-time hours (hours may potentially increase through time)

The role of the FC Administrator is pivotal to the smooth and efficient operation of a Financial Centre. The FC administrator maintains strong relationships with several business partners, to help create and maintain a positive and energetic work environment.

The successful applicant will be creative, an innovative thinker, ability to multitask with strong organizational and PC skills. Ability to work independently, take initiative and prioritize work with a sense of urgency as required.

What will you do?

• Provide administrative and general office support aligned with all Sun Life policies and procedures

• Answer telephone and greets clients

• Process mail

• Facilities management (premises & equipment)

• Various reporting and administrative tasks supporting financial center staff

• Coordinate meetings

• Provide administrative support for the recruiting function

What do you need to succeed?

• Ability to work independently and with minimal direction and frequent interruptions

• Strong client relationship skills and a client centric mindset

• Strong communication and interpersonal skills

• Strong organizational and time-management skills

• Good problem-solving and decision-making skills

• Energetic, enthusiastic and have the ability to interact diplomatically with people

• Team player who is willing to contribute and help others

• Good knowledge of Windows 10, Microsoft Office (Word, Excel and Power Point), Outlook.

• Ability to learn new PC tools quickly

• Experience in an office environment, a client service roles, or in a retail store

assets/nice to have:

• Knowledge of Salesforce.com, SharePoint and Oracle

• High school diploma with 3-6 years of experience or an equivalent combination of education and experience

• Some ledger or bookkeeping experience

• Knowledge of financial planning and services

• Experience working in the financial services or service industry

Unique requirements:

Travel is expected to other Sun Life offices, regional/ national training sessions or meetings as required.

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential
• Joining a reputable organization with over 150 years of history
• In 2024, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers.
• We are proud to be on the 2024 Best Workplaces in Canada list by Great Place to Work.
• We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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