Financial Counsellor - Financial Wellbeing Program

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Introduction:
About Us

We are one of the largest and progressive not-for-profit regional community services providers in South Australia. Established over 100 years ago, we are headquartered in Port Pirie with over 340 talented, qualified employees and over 170 dedicated volunteers.

Our positive, hands-on involvement in regional communities is rewarding and enriching, both for staff and for the people we work with.

Every day we celebrate diversity, thrive on inclusion and demand equity. We provide a collaborative, supportive and flexible working environment while constantly advocating for change to make things even better!

About You

We are always on the lookout for people who share our values and passion to join our team. We can offer you the chance to thrive in a career that makes a difference in people's lives.

If you are kind, compassionate, believe in a society that is fair and justice for all the community, then we want you!

Why Join Us

You will have:

• Flexible working arrangements and salary packaging benefits.
• An inclusive culture of dedicated, passionate and professional team members.
• A seat at the table where grassroots changes/improvements are made to tackle social justice issues.
• Access to an Employee Assistance Program and Wellbeing initiatives.
• A career pathway with a comprehensive induction, as well as continuous training.
• Ongoing support and professional development opportunities.

We recognise that diversity in our workforce enables us to better support our clients' aspirations and goals. So, if you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, LGBTIQA+ person, from a culturally diverse group, have lived experience or are unique in any other way, we would love to hear from you.

We are a White Ribbon Accredited Workplace and proud to be recognised as a Gold Tier employer in the Australian Workplace Equality Index (AWEI) through Pride in Diversity.

Engage with Heart - Impact with Purpose.

Uniting Country SA - Caring for Country People

ucsa.org.au

Description:
About The Position

Position Location: Port Pirie or Port Augusta

Position Status: Part Time FTE 0.8

Closing Date for Applications: 19th August 2026

The Financial Wellbeing Program strengthens the financial wellbeing of individuals, families and communities by walking alongside them to access services, education, and connection to community, empowering them to flourish.

As a Financial Counsellor, you will play a crucial role in assisting individuals and families facing financial difficulties. This position combines practical financial counselling with educational initiatives to empower clients.

We seek a compassionate and skilled professional to help clients navigate complex financial situations, understand their rights, and regain control of their financial wellbeing. Your responsibilities will include providing financial counselling, casework, and advocacy for those at risk of financial hardship. Working closely with community members, you will develop and implement personalised case plans to alleviate financial stress, build resilience, improve mental health, and enhance overall well-being.

Please view the Position Description for further information on the duties and responsibilities of the role.

Skills and Experiences:
You will:

• Provide free, confidential, and non-judgmental financial counselling services.
• Assess clients' financial situations including income, debts, and expenses.
• Offer information and advice on debt management, budgeting, and financial options.
• Advocate and negotiate with creditors, banks, and utility provers on behalf of clients.
• Assist clients with understanding legal rights under credit and debt laws.
• Refer clients to relevant support services including legal aid, housing, and mental health.
• Educate clients on financial literacy and empower them to make informed decisions.
• Maintain accurate records and comply with ethical and professional standards.

It is essential for you to have:

• Current Australian Drivers Licence.
• Diploma in Financial Counselling, or a commitment to commence within six months of commencement of employment.
• Strong interpersonal and communication skills.
• The ability to work independently and manage a flexible schedule.
• Commitment to social justice and client-centred practice.

You may also need to be available for some out of hours work and travel between Uniting Country SA sites or interstate as required.

Our process requires you to provide a Resume and Cover Letter addressing the position, please specify as to why you are applying. You will need to put this information in two separate documents and upload each document.

Refer to our Guide to Applying for more information.

All offers of employment are subject to the screening and assessment requirements of the Children and Young People (Safety) Act 2017 and any other legislation that interacts with it.

Please contact Katie Sedunary on 0437 618 134 for any questions concerning this position and/or the salary range.

Curious about our culture and how we include everyone? We invite you to ask questions and, if needed, request adjustments or support at any stage of the recruitment process. This invitation is for all applicants and includes Aboriginal and Torres Strait Islander peoples, people with disability and/or neurodivergence, people from diverse cultural and faith backgrounds, those experiencing language or communication barriers, and people of diverse sexualities and gender identities. Contact Ethan Walter, Recruitment Specialist, at careers@ucsa.org.au or 0466 503 880