Financial Crime Operations Senior Manager

Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Senior Manager - FCO

Location: Bangalore

Business & Team:

The Financial Crime Operations (FCO) team sits within the Financial Crime Services (FCS) team. FCS is accountable for the development, implementation and ongoing leadership of the Groups financial crime shared services. FCS leads the Groups approach to managing AML/CTF, and Sanctions risks and obligations through the provisioning of the following services:

• AML/CTF Operations

• Sanctions Operations

• Government Agency Requests

• Know Your Customer (KYC)

• KYC Refresh

• Customer Verification Services

Impact & contribution:

As a Senior Manager within this team your role is responsible for assisting and providing support to the Financial Crime Operations for the CBA Australia business, meeting Bank Secrecy Act (BSA) requirements as they relate to Anti Money Laundering and Financial Crime

Reporting lines: Reporting to Executive Manager

Roles & Responsibilities:

• Advise on day-to-day AML and Sanctions matters affecting the business, including, but not limited to, customer identification and due diligence, enhanced due diligence, customer risk scoring, transaction monitoring, sanctions screening, policy and procedures maintenance, internal and external reporting, and training

• Ensure that all KYC/AML/Sanctions processes continue to provide an effective control environment that is consistent with regulatory requirements and expectations

• Advise and provide support related to potential high risk accounts and issues, including partnering with the business to manage the reputational risk as it relates to financial crime compliance, evolving high-risk customer relationship management, risk appetite policies and training materials to assist in effective risk decision making

• Monitor Financial Crime industry developments and maintain advanced knowledge of new and amended laws and regulations pertaining to the business, ensuring that updates are communicated promptly to relevant stakeholders and throughout all relevant channels

• Liaise with Financial Crime Operations colleagues in Australia to develop enhancements to the effectiveness of automated transaction monitoring and payment sanction screening systems

• Accountable for effective, timely and well researched investigation outcomes, enabling provision of rich intelligence packages to business and external stakeholders. Support the continual review and tuning of CBA's financial crime detection strategies

• Manage the execution of Anti Financial Crime strategic vision by providing operational risk management (including incident and issue management), risk framework, controls uplift/transformation and product risk assessment

• Build and lead subject matter expert teams to support operational and business line teams and lead the AML Investigations function.

• Be able to manage larger teams (minimum of 50) through excellent people management skills.

Essential Skills:

• Relevant Experience: At least 15 years of relevant experience in business management, operations, or a similar field.

• Leadership Roles Proven experience in leadership roles, managing teams and projects.

• Proficiency in managing complex projects, including planning, execution, and monitoring.

• Communication: Excellent verbal and written communication skills to effectively interact with internal and external stakeholders

• Problem-Solving: Strong problem-solving skills to address challenges and identify opportunities for improvement.

• Time Management: Exceptional organizational and time management skills to handle multiple tasks and deadlines efficiently.

• Adaptability: Ability to adapt to changing circumstances and handle unexpected challenges.

• Excellent knowledge of all current regulatory and legislative requirements and industry guidance pertaining to AML, Sanctions, Financial Crime and Capital Markets Instruments.

• Prior experience in a commercial or investment banking AML/Financial Crime environment.

• Proven ability to perform against tight deadlines and capable of liaising and working collaboratively with teams throughout CBA's global organization

Education Qualifications:

• A Bachelor’s degree in business administration, management, finance