Fleet Manager-3pl Logistics

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Job Description: Fleet Manager – 3PL Logistics

department: Fleet & Transportation Operations

Designation:-Fleet Manager

Reporting To:Head of Operations / General Manager – Logistics

Location: OKHLA ,DELHI

Experience: 5–8 years in fleet or transportation management, preferably in 3PL logistics

Salary:-40k to 50k

Contact via whatsapp:-9899061997

Purpose:-

The Fleet Manager will be responsible for managing and optimizing fleet operations for the company's 3PL logistics business, ensuring vehicle availability, efficient utilization, on-time movement of shipments, cost optimization, regulatory compliance, and high service levels for customers.The role involves managing owned and attached vehicles, transport vendors, drivers, fleet maintenance, route planning, and transportation performance across logistics operations.

2. Key Responsibilities:- Fleet Operations ManagementB. Transport Cost ControlC. Vendor and Driver ManagementD. Vehicle Maintenance and AvailabilityE. Compliance and SafetyF. Customer Service and Delivery PerformanceG. MIS, Reporting and Performance Monitoring

3. Key Performance Indicators (KPIs)The Fleet Manager will be evaluated on:4. Qualifications and Experience5. Required Competencies6. Key Working RelationshipsInternal: Transport Operations, Warehouse, Control Tower, Customer Service, Finance, Procurement, HR, and Sales teams.External: Transport vendors, fleet owners, drivers, maintenance workshops, customers, and relevant regulatory authorities.7. Expected OutcomeTo ensure reliable, safe, compliant, and cost-effective fleet operations that support the company's 3PL business objectives, meet customer SLAs, improve vehicle productivity, and contribute to overall operational profitability

• Manage daily fleet operations, including deployment of owned, leased, and market-hired vehicles.
• Ensure adequate vehicle availability to meet customer requirements and shipment volumes.
• Plan and monitor vehicle placement, dispatch, route allocation, and turnaround time.
• Coordinate with warehouse, transport, customer service, and operations teams for seamless shipment movement.
• Monitor vehicle reporting, loading, departure, transit, delivery, and return timelines.
• Ensure efficient utilization of fleet capacity and minimize vehicle idle time and empty running.
• Monitor and control transportation costs, including fuel, tolls, maintenance, driver expenses, and vendor freight.
• Optimize vehicle routes, load consolidation, and trip planning to improve cost per trip and cost per kilometer.
• Track fleet operating expenses against budgets and identify cost-saving opportunities.
• Review freight rates and negotiate commercial terms with transport vendors.
• Monitor fuel consumption, mileage, and abnormal operating expenses.
• Develop and maintain relationships with transporters, fleet owners, and market vehicle suppliers.
• Ensure timely placement of vehicles as per customer and operational requirements.
• Monitor vendor performance against agreed service-level agreements (SLAs).
• Manage driver allocation, attendance, productivity, and performance.
• Ensure drivers follow company policies, road safety procedures, and customer-specific instructions.
• Resolve vehicle placement issues, driver shortages, and vendor escalations.
• Schedule preventive maintenance and periodic servicing of vehicles.
• Monitor vehicle breakdowns, repair costs, and maintenance schedules.
• Minimize vehicle downtime through effective maintenance planning.
• Maintain records of vehicle fitness, insurance, permits, servicing, and other required documents.
• Coordinate with workshops and service providers for timely repairs.
• Ensure compliance with applicable motor vehicle regulations and transport-related legal requirements.
• Track the validity of vehicle registration, fitness certificates, insurance, permits, pollution certificates, and other applicable documents.
• Ensure compliance with driver licensing requirements, safety standards, and customer-specific transport policies.
• Investigate accidents, breakdowns, transit incidents, and safety violations, and implement corrective actions.
• Maintain documentation for audits and internal compliance reviews.
• Ensure timely vehicle placement, dispatch, and delivery as per customer commitments.
• Monitor on-time delivery, transit time, vehicle reporting, and proof of delivery (POD) closure.
• Coordinate with control tower and customer service teams to provide shipment and vehicle status updates.
• Handle escalations related to delayed vehicles, missed delivery schedules, damages, and transit disruptions.
• Work with operations teams to improve customer satisfaction and service reliability.
• Prepare daily, weekly, and monthly fleet performance reports.
• Monitor key performance indicators (KPIs), including:
• Vehicle utilization and availability
• On-time vehicle placement and delivery
• Fleet operating cost per kilometer
• Cost per trip and cost per shipment
• Fuel efficiency and mileage
• Vehicle downtime and breakdown frequency
• Empty running percentage
• Vendor SLA compliance
• POD submission and closure
• Fleet productivity and customer complaints
• Use transport management systems (TMS), GPS tracking, Excel, and other logistics tools to monitor fleet performance.
• Identify operational gaps and implement corrective and preventive actions.
• Fleet availability and utilization.
• On-time vehicle placement and delivery performance.
• Reduction in transportation cost and cost per kilometer.
• Reduction in empty running and vehicle idle time.
• Fuel efficiency and maintenance cost control.
• Reduction in breakdowns and vehicle downtime.
• Vendor performance and SLA adherence.
• Compliance with statutory documentation and safety requirements.
• Accuracy and timeliness of MIS reporting.
• Customer satisfaction and resolution of operational escalations.
• Graduate in any discipline; a degree or diploma in Logistics, Supply Chain Management, Transportation, or Operations is preferred.
• 5–8 years of relevant experience in fleet management or transportation operations.
• Experience in a 3PL, logistics, freight, distribution, e-commerce logistics, or supply chain company is preferred.
• Experience managing owned and attached fleets, transport vendors, drivers, and vehicle deployment.
• Working knowledge of transportation costing, route planning, fleet maintenance, and statutory documentation.
• Experience using TMS, GPS tracking systems, and MS Excel.
• Strong coordination, negotiation, problem-solving, and team management skills.
• Fleet planning and operational execution.
• Cost optimization and commercial awareness.
• Vendor negotiation and relationship management.
• Analytical thinking and MIS reporting.
• Customer service and escalation management.
• Leadership, communication, and decision-making.
• Safety awareness and regulatory compliance.
• Ability to work under pressure and manage time-sensitive logistics operations.

REGARDS

NEHA

9899061997

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person