Food & Beverage Assistant Full Time

Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity!

Our Hotel:

The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location! Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland’s Ancient East.

Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment? Look no further than the Osprey Hotel

Getting to the Osprey : Free onsite parking for staff . Using public transport , the bus will leave you just a short walk away from the hotel. Using the train , you can hop on the feeder bus into Naas from the Sallins train station and this will leave you with just a short walk to the hotel.

The Role:

We are seeking an enthusiastic and adaptable individual to join our dynamic Bar team as a Food & Beverage Assistant. You must be available to work 40 hours per week during the week and at weekends .

This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent service.

The ideal candidate will be fully flexible in the role and be available for both weekday and weekend work. Previous experience in a similar role within a hotel environment is desirable but not essential. If you're ready to be part of a vibrant team and contribute to memorable guest experiences during our Christmas season, we’d love to hear from you!

About The Role

• Guest Interaction & Service

  • Welcome guests promptly and warmly upon arrival.

  • Present menus, explain specials, and answer questions about food, drinks, and ingredients.
  • Take accurate food and drink orders and relay them clearly to the bar and kitchen.
  • Serve beverages, cocktails, and food items according to service standards.
  • Check back with guests to ensure satisfaction and anticipate needs.
  • Handle complaints or issues professionally and escalate when needed.

  Beverage Responsibilities

  • Prepare or assist in preparing basic drinks (depending on bar setup).
  • Serve alcoholic and non‑alcoholic beverages responsibly and in line with licensing laws.
  • Explain cocktails, wines, beers, and other beverages, including ingredients and allergens.
  • Ensure the bar is well‑stocked with glassware, garnishes, and supplies.

  ️ Food Service Duties

  • Deliver food promptly and correctly to tables or bar counters.
  • Ensure dishes are presented to standard and verify dietary/allergen requests.
  • Clear plates and glassware efficiently while maintaining guest comfort.

  Cleanliness & Hygiene

  • Keep the bar, tables, and service areas clean, tidy, and sanitized.
  • Maintain cleanliness of menus, trays, and service stations.
  • Follow all food safety and hygiene regulations.

  The Ideal Candidate

The ideal candidate will possess excellent customer service skills and have previous experience in a four-star hotel environment. They will be reliable, well-organised, and demonstrate strong teamwork and interpersonal skills, with a natural flair and enthusiasm for engaging with people.

• Excellent customer care skills
• Previous experience in a high volume catering environment.
• Have a friendly and professional approach
• Possess a high level of spoken English
• Excellent communication skills
• Ability to work as part of a team

Due to the nature of the business this role will involve working shifts including evenings and weekends.

Why Work With Us?

We offer a variety of roster options that can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.

#ThisIsYourPlace

Required Criteria

Skills Needed

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Company Benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.

Just some of the benefits of working with us:

• Great Place to Work Accredited in UK 2025 & 2026 and in Ireland since 2023

• Achieved Great Place to Work Best Workplace listing in Retail, Hospitality & Leisure in UK 2025

• Achieved Great Place to Work Best Workplace listing for Women in UK in 2025

• PREM Group UK & Ireland listed as one of the Fortune 100 Best Large Companies to Work For™ Europe for 2025

• Excellent working environment

• Learning & development opportunities

• Career progression opportunities

• Competitive salary

• Staff uniform

• Excellent hotel staff rates across Ireland, UK & Continental Europe for employees and friends and family rates

• Employee assistance programme

• Annual Employee recognition awards including long service recognition

Employee discounts, Competitive salary, Long service recognition, Employee Assistance Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events

Salary

Not disclosed