Fresher Information Technology

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NSE listed company is looking for a fresher for the Technical Helpdesk Support. Graduate with Bsc IT, B.E., Bcom with IT background will have added advantage.

Employment Type: Full Time

Location: Navi Mumbai

Job Description:

1) To Resolve members and custodians queries and provide Level 1 support to members;

2) To Troubleshot major errors, solving broadcast issues;

3) To Generate pending complaint report by EOD and its escalation;

4) To Manage Helpdesk Web link;

5) To Send Bulk SMS and Bulk mailers;

6) To handle contingency operation;

7) To Co-ordinate with concerned department & track each complaint till closure;

8) Application installation, dealer registration, client uploading;

9) To Arrange demos for the onboarding users;

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Do you have computer skill set such as MS Excel / Word etc.

Work Location: In person