Front Counter Supervisor

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Job description:

Main Duties:

The Front Counter Supervisor is responsible for the overall management and organisation of the daily restaurant operations with a target of controlling costs but also providing a top-class experience to customers.

Restaurant Supervisor responsibilities include:

• Management of the daily operations within the restaurant.
• Supervision of all Employees within the restaurant, ensuring the smooth running of the restaurant on a daily basis.
• Ensuring that high sales are achieved whilst ensuring the highest standards of quality and service are achieved.
• Ensuring that the team are motivated, providing praise, advice and constructive criticism where necessary, and also ensuring effective performance management.
• Ensuring that stock is organised and order as required.
• Have a noticeable presence with the restaurant, and ensure that all customer needs are constantly met to their satisfaction.
• Quick and effective resolution of customer complaints in a friendly and efficient manner, ensuring that customers are receiving the best possible service at all times.
• Ensuring that the restaurant is kept in a clean and organised manner at all times.
• Ensuring that stock taking is adhered to regularly to ensure the freshest of product is being served.

Health & Safety

• Ensure that all health safety procedures are followed
• Actively look for any hazards, especially fire, while carrying out all daily duties
• Operate all equipment as per manufacturer’s and Manager’s instructions
• Maintain security awareness at all times
• Ensure that HACCP Guidelines are followed at all times.

Communication

• Maintain the highest standard of communication with the management team.

People Management

• Ensure the team comply to a consistent high standard of personal hygiene and personal presentation at all times.
• Ensure effective communication by attending supervisor meetings as required.
• Evaluate performance, give guidance and conduct job chats.
• Support and deliver training to team members and actively develop the skills and knowledge of the department as a whole.
• Manage and organise all training activities of the restaurant employees, and deliver where necessary

Job Types: Full-time, Permanent

Work Location: In person

Job Type: Full-time

Pay: €32,000.00-€36,000.00 per year

Work Location: In person