Front Desk Administration

Job description

Arcadia Academy of Music is seeking a friendly, organized, and reliable Front Desk Administrator to join our team on Saturdays starting January 2025. This role is ideal for someone passionate about providing excellent customer service in a creative and dynamic environment.

Key Responsibilities:

• Customer Service: Greet students, parents, and visitors with professionalism and a warm demeanor. Assist with inquiries in person, over the phone, and via email.
• Scheduling: Manage lesson schedules, appointments, and any rescheduling requests.
• Administrative Support: Process payments, maintain student records, and perform general data entry.
• Facility Management: Ensure the front desk and reception area are tidy and organized.
• Communication: Act as a liaison between teachers, students, and parents to address questions or concerns.

Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in basic computer applications (e.g., Microsoft Office, email platforms).
• Ability to work independently and handle multiple tasks simultaneously.
• Prior experience in customer service or administrative roles is preferred.

Work Hours:

• Saturdays: 9:00 AM – 4:00 PM (subject to slight variations based on the school schedule).

Compensation:

• $18 per hour

Why Work with Us?

• Be part of a passionate team dedicated to fostering musical talent.
• Gain valuable experience in a vibrant educational environment.

Job Types: Part-time, Permanent

Pay: $17.50-$20.00 per hour

Expected hours: 7 per week

Flexible language requirement:

• French not required

Schedule:

• Every Weekend
• Weekends only

Ability to commute/relocate:

• Brampton, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Work Location: In person

Expected start date: 2025-01-04