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Front Desk Agent
Posted on Nov. 25, 2024
- Auburn, United States of America
- 15.0 - 16.0 USD (hourly)
- Part Time
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and empathy
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Experience:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will provide exceptional guest service, handle inquiries, and ensure a smooth check-in/check-out process. If you have excellent communication skills, enjoy working with people, and have a passion for hospitality, we would love to hear from you.
Benefits:
- Competitive pay
- Flexible work schedule
- Opportunities for career growth within the company
Apply today to join our team of dedicated professionals committed to providing outstanding guest experiences.
Job Type: Part-time
Pay: $15.00 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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