Front Desk Agent

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Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently.

Responsibilities

• Greet and welcome patients upon arrival, ensuring a positive first impression.
• Manage front desk operations, including check-ins and check-outs.
• Answer phone calls with excellent phone etiquette, addressing inquiries and providing information about services.
• Maintain accurate records of patient information and reservations using administrative software such as QuickBooks.
• Handle patient requests and complaints promptly and professionally.
• Assist with administrative tasks such as filing documents and typing correspondence.
• Collaborate with other departments to ensure seamless patient experiences.
• Maintain cleanliness and organization of the front desk area.

Skills

• Strong time management skills to prioritize tasks effectively in a fast-paced environment.
• Proficiency in QuickBooks is preferred but not required.
• Previous experience in a front desk or administrative role is advantageous.
• Experience as a personal assistant or clerk can be beneficial for this position.
• Excellent phone etiquette and interpersonal skills to engage with guests positively.

Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Biddeford, ME 04005 (Required)

Ability to Relocate:

• Biddeford, ME 04005: Relocate before starting work (Required)

Work Location: In person