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Front Desk Agent

Posted on Aug. 29, 2025

  • Full Time

Front Desk Agent

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Receptionist
Full time
Workplace: Hilton Garden Inn & Homewood Suites - Montreal Midtown
Metro Station: Namur

About us :
Located in the heart of the city, the Hilton Garden Inn & Homewood Suites Montreal Midtown is the ideal place for travelers seeking comfort, productivity and relaxation.
To be part of our team is to evolve in a dynamic, modern and caring environment, surrounded by colleagues passionate about customer service.

Why join us:
Positive work atmosphere and dynamic team
Opportunities for advancement within the hotel or within the Hilton network
Group insurance, employee assistance program, pension plan with employer contribution
Recognition programs
Parking discounts
Preferential rates at Hilton hotels worldwide
Duties and responsibilities
Greet guests warmly and manage arrivals/departures according to Hilton standards.
Handle reservations, changes and special requests efficiently. (by telephone or walk-in)
Inform guests about hotel policies and ensure their satisfaction.
Carry out all tasks listed on the checklist (Knowledge of VIPs of the day, groups and events of the day)
Carry out system updates and any other tasks related to the position.

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