Front Desk Agent- Evening Shift, 2-3 Days Per Week

Available Shifts are:

3:00 pm -11:00 pm Weekend availability required*******

Duties:

* Welcomes guests by greeting them; answering questions; responding to requests.

* Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.

* Establishes credit by verifying credit cards or obtaining cash.

* Directs guests to room by showing location on hotel map; calling bellhop.

* Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.

* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.

* Maintains records by entering room and guest account data.

* Collects revenue by entering services and charges; computing bill; obtaining payment.

* Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.

* Secures guests' valuables by placing valuables in safe deposit box.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening

*Must be 18 to apply

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Experience:

• Front desk: 1 year (Required)

Ability to Commute:

• Kansas City, MO (Required)

Work Location: In person