Front Desk Agent/ Housekeeper

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Job Overview: We are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for guests and will play a crucial role in providing exceptional customer service. Your main responsibility will be to ensure guest satisfaction by efficiently handling check-ins, check-outs, and inquiries. Duties: - Greet guests with a warm and friendly demeanor upon arrival - Assist guests with check-in and check-out procedures - Provide information about hotel amenities, local attractions, and directions - Handle guest inquiries, requests, and complaints promptly and professionally - Process reservations and manage room assignments - Maintain accurate records of guest accounts and transactions - Collaborate with housekeeping staff to ensure clean and well-maintained guest rooms - Coordinate with other hotel departments to meet guest needs - Handle cash transactions and maintain a balanced cash drawer Experience: - Previous experience in the hospitality industry is preferred - Familiarity with hotel operations and procedures is a plus - Strong customer service skills with the ability to handle difficult situations calmly and effectively - Excellent communication skills, both verbal and written - Proficient in using computer systems for check-ins, reservations, and guest account management Skills: - Industrial cleaning experience for maintaining cleanliness in common areas - Knowledge of custodial duties for maintaining a clean environment - Housekeeping management skills for ensuring cleanliness standards are met - Hospitality experience to provide exceptional service to guests - Familiarity with hotel operations for efficient coordination with other departments - Ability to clean guest rooms and perform floor care tasks as needed Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply now!

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Relocate:

• Greenville, PA 16125: Relocate before starting work (Required)

Work Location: In person