Front Desk And Membership Sales Associate

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Front Desk & Membership Sales AssociateBase Pay + Sales Incentives

We're looking for an energetic, outgoing, and results-driven Front Desk & Membership Sales Associate who loves connecting with people and thrives in a sales-focused environment.

This is a sales-focused position. While exceptional customer service is essential, the successful candidate must be comfortable generating leads, conducting tours, presenting membership options, and consistently closing sales.

If you're motivated by helping people, achieving goals, and earning additional income through performance-based incentives, we'd love to meet you.

Responsibilities Membership Sales & Lead Conversion

• Follow up with leads through phone calls, text messages, email, and social media.
• Conduct studio tours and confidently present membership options.
• Convert trial guests and prospective members into long-term members.
• Achieve monthly membership sales goals and performance targets.
• Promote current sales, promotions, and membership offers.
• Generate referrals and identify opportunities to grow the member base.
• Track leads and maintain accurate records in Mindbody.
• Consistently follow Oxygen Yoga & Fitness sales systems and processes.
• Engage in daily outreach and lead generation activities.

Front Desk & Member Experience

• Create a welcoming, positive first impression for every member and guest.
• Build strong relationships with members and provide exceptional customer service.
• Assist members with bookings, account questions, and studio inquiries.
• Conduct new member orientations and support members on their wellness journey.
• Help maintain a clean, organized, and professional studio environment.
• Assist with daily administrative tasks to support studio operations.

Qualifications

• Previous sales experience is required.
• Proven ability to build relationships, overcome objections, and confidently ask for the sale.
• Comfortable working toward and exceeding sales targets.
• Experience with lead generation, follow-up, and converting prospects into paying clients.
• Strong communication and interpersonal skills.
• Passion for health, fitness, and helping others achieve their goals.
• Highly organized with strong time-management skills.
• Self-motivated, dependable, and results-driven.
• Ability to multitask and work effectively in a fast-paced environment.
• Experience with customer relationship management and sales tracking systems is an asset.
• Experience with Mindbody software is an asset.

Compensation & Perks

• Competitive hourly base pay.
• Performance-based sales incentives and bonuses.
• Complimentary studio membership.
• Ongoing training and professional development.
• Opportunity for growth within one of Canada's fastest-growing fitness brands.

If you're passionate about fitness, love connecting with people, and are excited by the opportunity to earn based on your performance, we'd love to hear from you.

Job Types: Part-time, Casual

Pay: From $18.00 per hour

Benefits:

• On-site parking
• Store discount

Flexible language requirement:

• French not required

Work Location: In person