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Front Desk Associate

Posted on Dec. 5, 2024

Wexford, Ireland
0 - 0 USD (yearly)

Full Time

Description

Scurri optimises the ordering, shipping and delivery processes for a growing list of online retailers and distribution companies. We make it easier for well known brands to ship their goods around the world.

We're currently hiring for a 'Front Desk Associate' that will set the stage for our customer’s, visitor's and guest's experience of Scurri. As the first point of contact in our HQ building, the role holder will provide administrative and communication support to the overall business and undertake a variety of commercial projects and tasks for different departments.

It is anticipated that the successful candidate will have the opportunity to build a knowledge and competency across the business that may equip them to fill a future internal vacancy.

A ‘can do’ attitude, commitment to developing a career and a good cultural fit are critical to us.

The successful candidate will be responsible for the following:

Owning all aspects of 'front of house' including guest relations / visitor records / health and safety / building security
General telephony enquiries
Delivery and mail management
Supporting the Office Manager (including travel booking and supplier relations)
Coordination of regular facilities maintenance
Coordination of on site company events
Supporting business projects and tasks including but not limited to:
- Data cleansing for Marketing
- Customer Success or Technical Support projects for Operations
- CRM hygiene projects for Sales
- Recruitment coordination for the People Team
- Social Media content creation business-wide
Taking responsibility for tasks that align with qualification or interest once a level of competence has been attained.

It is anticipated that applicants can demonstrate the following skills, experience or capability:

Overwhelming desire to develop a career within a commercial tech environment.
Outstanding communication skills (face to face, written word and on the telephone) and confidence.
Business etiquette coupled with a professional and engaging demeanour.
Excellent organisational capabilities with the ability to multi-task and prioritise demands.
Strong MS Office (Word, Excel and Powerpoint) skills.
Experience in analysing data, writing reports and presentations would be advantageous.
Third level qualification or a drive to achieve such.
Flexibility and a constant desire to add value.
Driving licence

Benefits

At Scurri we feel it’s important to hire highly motivated and talented people, make sure they are looked after and to give them the tools and the freedom to get things done. We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but exciting and rewarding as well. We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well. Our main requirement is that you follow our values and focus on the mission.

Based in our new Wexford Town offices.
Company pension - Matched employer contribution
Company Health Scheme - VHI
22 days annual leave - additional days added with years of service rising to 25
Annual company day, regular all-company socials
Social Club
Paid volunteer time
Office perks (breakfast / tea & coffee / snacks / lunch and learn sessions/on site gym etc...)
8.30 - 6.00pm (4.30pm finish on Fridays)

This role is

5 days per week in the office
Based in Wexford Town

About Scurri

Scurri is a next generation delivery management software that was created to put retailers back in control of the most fundamental pillars of their eCommerce business.

We give our clients full control of their costs, operations and customer experience with our easy-to-use and fully customisable Delivery Management Platform.

Our product helps get purchases over the line at the checkout, allows retailers to select the most effective delivery option for each package, create accurate labels, track packages more accurately, and provide an analytics suite that delivers tangible insights.

We can also turn the post purchase experience into an additional marketing opportunity for retailers through own branded tracking communications with Scurri Track Plus.

Founded in 2010, we've grown to process over 100 million orders per annum and we've no intention of stopping there. Our workforce spans Ireland, the UK and Europe supporting an international customer base of well known retailers.

Our team are a curious and resourceful bunch spread across operations, product, IT, finance, customer success, sales and marketing. We collectively share an aspiration to deliver a world class product and service, and to be there for one another and our customers whenever we're needed.

We take our culture seriously and endeavour to reflect our values of Family, Fun, Success, Lean, Customer and Innovation in every aspect of life in Scurri.

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