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Front Desk Associate
Posted on May 19, 2025
- Dubuque, United States of America
- 14.0 - 15.0 USD (hourly)
- Part Time
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Front Desk Agent
Duties:
- Greet and welcome guests as they arrive at the spa. Offer them restroom and water.
- Check-in and check-out guests using the spa's booking system
- Answer phone calls and respond to guest inquiries
- Provide information about services, and local attractions and restaurants.
- Handle guest complaints and resolve issues in a professional and timely manner
- Maintain a clean and organized front desk area
- Assist with laundry, dishes, and other areas.
- Train on foot detoxes
Requirements:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred
- Knowledge of guest relations principles and practices
Join our team as a Front Desk Associate and be the first point of contact for our valued guests. As a Front Desk Associate, you will play a crucial role in ensuring that our guests have a pleasant stay by providing exceptional customer service. If you are friendly, professional, and enjoy interacting with people, we would love to hear from you.
Please note that this position may require working some evenings and every Saturday. We offer competitive pay rates and opportunities for career growth within our organization.
To apply, please submit your resume along with a cover letter detailing your relevant experience in customer service. We look forward to reviewing your application!
Job Type: Part-time
Pay: $14.61 - $15.53 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Every weekend
- Morning shift
Work Location: In person
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