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Front Desk Executive

Posted on Dec. 19, 2024

  • Hr, India
  • 0 - 0 USD (yearly)
  • Full Time

Front Desk Executive

Company Name:-AVPL International Ltd
Profile:-Receptionist
Experience:- 2-3 Years
Qualification:-Graduation

Job Overview:

Job Summary:

We are seeking a professional and friendly Receptionist to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. The ideal candidate will have excellent communication skills, be organized, and possess a customer-service-oriented mindset. The Receptionist will be the first point of contact for visitors and clients, ensuring that they receive a warm and welcoming experience.

Key Responsibilities:

  • Greet and Welcome Visitors:

Greet clients, employees, and guests in a friendly and professional manner; direct them to the appropriate person or department.

  • Answer and Direct Phone Calls:

Answer incoming calls, take messages, and direct calls to the relevant personnel. Ensure all calls are answered promptly and courteously.

  • Manage Reception Area:

Maintain a clean and organized reception area. Ensure that the reception area is welcoming and properly stocked with necessary supplies (e.g., brochures, forms, etc.).

  • Schedule Appointments and Meetings:

Manage calendars and schedule meetings, appointments, and interviews as required. Assist in coordinating and setting up meeting rooms.

  • Mail and Package Handling:

Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and deliveries.

  • Administrative Support:

Provide general administrative and clerical support including filing, data entry, and maintaining office supplies inventory.

  • Maintain Security Protocols:

Monitor visitor access and maintain security by following procedures (e.g., signing-in visitors, issuing visitor badges). Ensure all guests are escorted as necessary.

  • Manage Office Communication:

Monitor office emails, and relay important communications to relevant personnel. Assist with basic inquiries and route non-routine inquiries to appropriate staff.

  • Handle Customer Inquiries:

Address customer or visitor concerns in a friendly and professional manner, ensuring that issues are resolved promptly or referred to the appropriate department.

Preferred Skills:

  • Experience with office management software (e.g., scheduling tools, CRM systems).
  • Basic knowledge of administrative procedures.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong written and verbal communication skills.
  • Professional appearance
  • Friendly, approachable, and able to maintain a positive attitude under pressure.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Application Question(s):

  • How many years of experience do you have as a Front Desk Executive?
  • What is your current CTC?
  • Whats your Expected CTC?
  • Whats your notice period ?
  • Are you comfortable for Gurgaon?

Work Location: In person


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