Front Desk Host & Reservations Executive

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Key Responsibilities:

• Greet all guests in a warm, professional, and welcoming manner.
• Show guests to their tables and allocate seating according to the flow of service and business needs.
• Manage the flow of guests during busy periods to ensure smooth operations.
• Ensure effective communication between the front desk and all departments.
• Maintain the presentation and atmosphere of the reception area (lighting, music, temperature, cleanliness).
• Handle incoming phone calls, transfer calls to relevant departments, and take clear, accurate messages.
• Manage email communications professionally and promptly.
• Assist with booking enquiries for both small tables and large group reservations, ensuring customer satisfaction.
• Conduct show-arounds and meetings with potential clients when needed.
• Carry out ad-hoc administrative and office duties as required.

Requirements:

• Excellent written and spoken communication skills.
• Fluency in English is essential.
• Previous front desk or reception experience in a busy hospitality environment.
• Strong multitasking and organizational skills.
• A valid work permit to work in Ireland.
• References required.

Perks:

• Friendly and supportive team environment.
• Opportunities for professional development and training.
• Staff meals during shifts.
• Staff discounts and other employee benefits.

If you are passionate about hospitality, love working with people, and thrive in dynamic environments, we would love to hear from you!

Job Types: Full-time, Permanent

Pay: €13.50-€14.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Company events
• Employee discount
• Flexitime
• Food allowance
• Store discount

Application question(s):

• Are your times flexible?

Experience:

• Front desk/Hostess/Hospitality: 1 year (required)

Language:

• English (required)

Work Location: In person