Front Desk Manager/Receptionist

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Join our Management Team at North Cypress Fitness, the area's premier fitness family fitness center.

We are currently in search of the perfect fit to manage our front desk.

Front Desk Manager is responsible for the smooth and efficient operation of the front desk, including managing staff, creating schedules, ensuring excellent customer service, and overseeing various administrative tasks. They are the point of contact for members and guests, handling check-ins, inquiries, and complaints. Additionally, they contribute to the overall success of the gym by managing ensuring adherence to policies, and collaborating with other departments.

Key Responsibilities:

Providing excellent customer service by greeting members, addressing member and team member needs, and resolving customer concerns.

Creating Schedule for front desk team members.

Hiring and Training of all front desk team members.

Supervising front desk staff, ensuring that they adhere to policies and procedures.

Maintain effective communication with staff and members.

Skills and Qualifications:

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to manage and motivate a team.
• Knowledge of gym operations and fitness industry best practices.
• Strong organizational and time management skills.
• Familiarity with relevant software and technology.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Ability to Commute:

• Hammond, LA 70403 (Required)

Ability to Relocate:

• Hammond, LA 70403: Relocate before starting work (Required)

Work Location: In person