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Murray E. Joiner Jr. MD PC

Front Desk Medical Receptionist

Posted on Nov. 26, 2024

  • Covington, United States of America
  • 27040.0 - 37440.0 USD (yearly)
  • Full Time

Front Desk Medical Receptionist

Minimum of 1 year Medical Office experience required.

MINIMUM REQUIREMENTS:

  • Must be available to work between the hours of 8:00 am to 5:00 pm M-F.
  • Professional and polished demeanor
  • A positive attitude and a team player
  • Strong ability to multi-task
  • Strong computer skills
  • Good communication and customer service skills
  • Complete attention to detail and devotion to patient care, quality and privacy
  • Knowledge of Medical Terminology (Orthopedic, Pain Management, Neurology) preferred
  • MUST have at least one-year experience in a Medical Office.

JOB DUTIES INCLUDE:

  • Provide outstanding customer service to patients over the phone while managing a high volume of inbound and outbound calls
  • Respond to patient and provider voicemails with outstanding customer service
  • Check patients in & out
  • Collect co-pays and balances
  • Verify demographics & insurance information
  • Scan insurance cards & documents into EMR system
  • Maintains and prioritizes referral queue DAILY
  • Answer patient questions and/or route to appropriate party
  • Check fax machine and route to appropriate party
  • Process medical record requests in a timely manner
  • Responsible for and maintaining designated provider phone line
  • Responsible for checking office mail daily

Job Type: Full-time

Pay: $27,040.00 - $37,440.00 per year

Benefits:

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid sick time
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Physical & Rehabilitation Medicine

Schedule:

  • Monday to Friday
  • No weekends

Experience:

  • Medical office: 1 year (Required)

Work Location: In person


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