Front Desk Office Support

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Company Overview
Radiantec Company is a leading provider of DIY radiant heating packages, specializing in radiant floor heating and solar hot water systems. We are dedicated to delivering high-quality components, expert guidance, and exceptional customer service. Our mission is to empower customers to confidently install and maintain their systems, with support every step of the way. We proudly work with both homeowners and professionals across the country.

Summary

We are seeking a motivated, detail-oriented individual to join our team as an Office Support Member / Administrative Assistant. This is a full-time, in-office position within a fast-paced environment involving phone calls, data entry, emails, invoicing, and order processing.

The ideal candidate will have a positive attitude, excellent communication skills, and the ability to provide exceptional customer service at all times. Front desk support staff must be reliable and able to manage daily tasks efficiently while following established procedures.

Key Responsibilities:

• Print and respond to emailed quote requests
• Create and update contacts in the Microsoft Access database
• Answer phone calls professionally and manage a multi-line phone system
• Generate invoices in QuickBooks
• Prepare shipping labels for outgoing packages
• Perform general clerical duties (e.g., copying, brochure ordering)
• Assist with light office cleaning as needed
• Support various administrative tasks as assigned

Requirements and Qualifications:

• High school diploma or equivalent required
• Ability to work both independently and as part of a team
• Proficiency in Microsoft Office (Word, Excel, Outlook) and QuickBooks
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Strong time management skills and the ability to prioritize tasks

Work Schedule:

• Monday through Friday, 8:00 AM to 5:00 PM
• Occasional overtime, including some Saturdays, may be required

We Offer a Generous Compensation Package, Including:

• Competitive hourly wage
• Paid vacation time
• Paid holidays
• Health insurance coverage
• Life and accident insurance
• Retirement savings plan
• Performance-based bonus program

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person