Front Desk Officer

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Core Responsibilities

• Patient Reception: Greet and welcome patients and families with high empathy, maintaining a calm and supportive environment.
• Appointment Scheduling: Book, reschedule, and coordinate specialized oncology consultations, chemotherapy sessions, and follow-up tests.
• Patient Registration: Collect and update accurate personal details, medical histories, and insurance documents in electronic health records (EHR).
• Communication Management: Handle high-volume phone calls, emails, and inquiries with sensitivity, directing urgent medical questions to nursing or clinical staff.
• Billing and Payments: Process co-pays, issue receipts, and assist patients with basic financial or insurance verification queries

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person