Front Desk Patient Coordinator

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Hello! We are a private orthodontic practice seeking a Full Time Front Desk Patient Coordinator. We are located in The Woodlands Tx. We offer great treatment, great customer service to our amazing patients. Our doctor cares about each of his team members and treats them like his own family. As our clinic grows we need more help, and we're looking for people who excel in a fast-paced environment and are willing to grow with us,

```Duties```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary payments
- Maintain patient records and update information as needed
- Coordinate with other staff to ensure smooth patient flow and efficient office operations
- Assist with administrative support tasks such as filing, faxing, and scanning documents
- Utilize electronic dental record systems to input and retrieve patient data
- Provide exceptional customer service to patients, addressing their needs and concerns promptly

```Requirements```
- Proven experience in a front desk or administrative role, preferably in a medical or dental office setting
- Familiarity with dental terminology and procedures
- Proficient in operating phone systems and other office equipment
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to maintain confidentiality of sensitive patient information
- Knowledge of emergency response protocols (ER) is a plus

Working Hours:
We work Tuesday to Friday 8 to 6 pm and two Saturday morning a month from 8 to 1 PM.

If you feel that you are a good fit as describe above, Please apply with your resume and references.

Job Type: Full-time

Pay: $10.00 - $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time
• Paid time off
• Paid training

Experience:

• Customer service: 1 year (Required)

Language:

• both Spanish and English (Preferred)

Work Location: In person