Front Desk Receptionist

Job Summary
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks efficiently. This role requires a professional demeanor and the ability to work in a fast-paced environment while providing exceptional support to both clients and staff.

Duties

• Greet and welcome visitors in a courteous manner, ensuring a positive first impression.
• Answer phone calls and respond to inquiries, directing them to the appropriate personnel as needed.
• Manage scheduling and appointments, ensuring efficient use of time for both clients and staff.
• Maintain an organized front desk area, including managing office supplies and equipment.
• Provide information about services offered and assist clients with any questions or concerns.
• Handle administrative tasks such as filing, data entry, and maintaining records.
• Communicate effectively with team members to ensure seamless operations.
• Educate clients about company policies and procedures when necessary.
• Assist in translating communications for bilingual clients when required.

Qualifications

• Proven experience in a customer service role, preferably in a receptionist or administrative position.
• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent verbal communication skills in English; proficiency in French is highly desirable.
• Demonstrated leadership abilities with a focus on teamwork and collaboration.
• Bilingual candidates are encouraged to apply, as this will enhance our service delivery.
• Ability to educate clients on services provided while maintaining professionalism at all times.
• Strong organizational skills with attention to detail.
• Proficient in using office equipment and software applications.

Join our team as a Front Desk Receptionist where you can utilize your skills in customer service while contributing to a welcoming environment!

Job Type: Part-time

Pay: $25.00-$30.00 per hour

Expected hours: No less than 15 per week

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Morning shift
• Weekends as needed

Work Location: In person

Expected start date: 2025-01-20